Technology help at home
One-to-one help on your own phone, tablet or computer, at your own pace. I sort out what's wrong, then show you how, so next time you can do it yourself.
What we can do together
- Get comfortable with a new phone, tablet or computer.
- Find, organise, back up, share and print your photos.
- Sort out email, calendars, contacts and online accounts, including getting back into ones you're locked out of.
- Use the NHS App, online forms and government and council services.
- Make your passwords, security codes and backups safer, and learn to spot scams.
- Set up Wi-Fi, printers, smart TVs and streaming.
- Try out AI assistants like ChatGPT, Copilot or Gemini for everyday things, with clear limits on what to share.
- Choose a new device, set it up and move everything across.
I help with iPhone, iPad and Android, Windows and Mac. If you're not sure what you've got, that's fine: I'll work it out when I arrive.
You do it yourself, while I'm still there
This is the part that makes it stick. Once the problem is sorted, I'll show you how it was done, then hand the phone or mouse back to you and talk you through doing it yourself, as many times as you like.
Before I leave, you get a short note in plain English, using the names and buttons you actually see on your screen, with what we did and what to try next.
What it costs
£89 for a first visit of up to 90 minutes. That's usually enough for several problems, or a good start on learning something new.
£59 for a returning visit of up to 60 minutes, once we've met.
Travel is included anywhere in the area I cover. Pay on the day by card or bank transfer.
What I don't do
So there are no surprises, these are outside what I offer. If you need one of them, I'll say so and point you to someone who does it properly.
- Repairing broken hardware, such as cracked screens or computers that won't switch on.
- Recovering files from a device that has failed.
- IT support for businesses.
- Taking charge of your banking, payments or investments.
- Keeping your passwords, or leaving remote access switched on.
- Group classes. Every appointment is one-to-one.
Ring for a free chat
Up to 15 minutes to work out what you need. I'll tell you honestly whether I can help.